Office of Citizen Services
The Office of Citizen Services primary role is to provide open communication between the public and the Florida Department of Corrections (FDC). The office assists with locating and verifying information as well as assisting with inquiries related to FDC. We serve as a conduit and do not circumvent departmental policies and procedures.
Resources
- Electronic Complaint Form
- Use this electronic complaint form to report alleged violations of State Statutes, rules, or procedures directly to the Office of the Inspector General.
- Employment Information
- For employment information, vacancies, online applications, supplemental applications, benefits and other employment information, please visit Working for FDC.
- Press Inquiries
- All press inquiries about the Florida Department of Corrections should be directed to the Communications Office at (850) 488-0420. E-mail inquiries can be directed to PublicAffairs@fdc.myflorida.com.
- Public Records Request
- Contact us at (850) 717-9774 to make a public records request or visit this page for information about requesting through mail or email.
- Accessibility Assistance
- If you need assistance accessing any of the Department's services or activities, please contact our Americans with Disabilities Act (ADA) Section by calling (850) 717-3907 or by sending email to ADATeam@fdc.myflorida.com.
Frequently Called Numbers
(Central Office/Tallahassee Area)
| Division: | Phone Number: |
|---|---|
| Absconder Unit | (850)717-3444 |
| Finance & Accounting | (850)717-3866 |
| Accounting - Court Ordered Payment System | (850)717-3877 |
| Accounting - Inmate Banking | (850)717-3869 |
| Accounting - Inmate Banking (Toll-Free) | (866)209-7250 |
| ADA Coordinator | (850)717-3946 |
| Chaplaincy | (850)717-3156 |
| Citizens Services | (850)488-7052 |
| Communication (News Media) | (850)488-0420 |
| Community Corrections (Probation & Parole) | (850)717-3444 |
| Detainers | (850)413-0892 |
| Programs and Re-Entry | (850)717-3050 |
| Education Services | (850)717-3180 |
| General Counsel | (850)717-3605 |
| Health Services | (850)717-3277 |
| Human Resources | (850)717-3200 |
| Inmate Classification | (850)488-9859 |
| Inmate Records | (850)488-1503 |
| Inspector General | (850)488-9265 |
| Interstate Compact | (850)717-3487 |
| Institutions | (850)717-3035 |
| Juvenile Justice | (850)488-1850 |
| Library Services | (850)717-3163 |
| Public Records Request | (850)717-9774 |
| Procurement | (850)717-3700 |
Address:
Florida Department of Corrections
Office of Citizen Services
501 South Calhoun Street
Tallahassee, FL 32399-2500
Phone:
English/Español:
(850) 488-7052
Community Partners:
To establish or inquire about community partnerships, send an email to the Office of Programs and Re-Entry.
